John Deere Repair | John Deere US (2024)

John Deere Repair | John Deere US (1)

We know uptime is critically important to you. It's also important to us and our dealers.

From Do-It-Yourself tractor repairs to connected dealer support, we're committed to keeping your machines up and running when you need them most.

We also know you want to service and repair your own equipment in your own shop, and on your own time. That's why Deere makes it easy for you to work on your machine’s parts and systems.

Delivering Enhanced Customer Self-Repair Solutions

We are excited to announce that John Deere customers in the U.S. can now complete secure software updates directly to controllers on compatible 4G-connected equipment. Using their existing John Deere Operations Center™ account and the Equipment Mobile App, this enhanced solution will enable John Deere customers to complete software updates that can include enhancements and general improvements to generate a better equipment experience. To see just how easy this feature is to use, check out the video below.

JohnDeere Equipment Mobile New for Equipment Mobile.Remotely download secure software updates to embedded controllers...on compatible 4G MTG connected JohnDeere equipment. Download Equipment Mobile for iPhone and Android. Log into your JohnDeere Account. Select 4G MTG connected equipment to update. Look for "Software Updates" option within the resources tab. Select controllers to update... or select "Update All." Remotely check status of the installation. Confirm Update... then return to the equipment list. Want to update other equipment? Simply select them here. JohnDeere Equipment Mobile.. Download today

JohnDeere remains committed to developing additional solutions that support and enhance customer's ability to safely and securely repair their own equipment, including reprogramming capabilities for compatible equipment and solutions for non-connected machines.

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Expanding Access to Self-Repair Resources

The diagnostic service tool, Customer Service ADVISOR, is now available from JohnDeere directly to customers and independent repair shops through JohnDeereStore.com. The tool will continue to be available through JohnDeere dealerships.

Read More about John Deere Expanding Access to Self-Repair Resources

AFBF and John Deere Memorandum of Understanding

Today's Modern Tractors

Our equipment doesn't fit in your pocket like a cell phone or come with a handful of components. Our combines can weigh more than 15 tons and are manufactured with over 18,500 parts.

The same software that drives improved productivity, efficiency, and sustainability, also controls important safety and environmental features. That's why we don't support customers modifying embedded software in our equipment. Doing so creates risks related to safe operation of the machine, emissions compliance, engine performance, data security, warranty validation, and resale value.

John Deere Repair | John Deere US (2)

Safety First

Your well-being and that of our employees and technicians is of utmost importance. Modifying the software of heavy machinery could override safety controls and put people at risk. Operating and maintaining our equipment to the base engineering standards helps keep everyone safe.

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The Most Responsive Dealer Network in the Industry

Nobody cares more about keeping your equipment up and running than you and John Deere dealers. With a complete inventory of genuine John Deere parts, highly trained service technicians, and a thorough understanding of your business, John Deere dealers are committed to meeting and exceeding your equipment and support needs.

Plus, they’re the most connected dealer network in the industry. Trained, knowledgeable technicians stand ready to support you when it matters most. Additionally, remote tools such as Expert Alerts and Service Advisor Remote allow technicians and farmers to identify and address issues before they impact your operations.

Our success comes only when we help you leap forward. For additional questions on ownership and repair resources, contact your local JohnDeere dealer.

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Environmental Responsibility

Maintaining software equipment and operating it the way it was designed helps protect the environment and ensure your farming operations meet critical and required environmental standards.

Tools & Resources To Keep You Running

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Equipment Mobile

See how to use Equipment Mobile to remotely download secure software updates straight to the embedded controllers on compatible 4G MTG-connected equipment.

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Customer Service ADVISOR™

Connect to your tractor with an Electronic Data Link (EDL) to clear and refresh codes, take diagnostic readings, and perform limited calibrations — all on your own in the shop or in the field.

Learn More About Customer Service ADVISOR

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Operator, Diagnostic, and Technical Manuals

Digital database of do-it-yourself instructions. Everything you need to resolve equipment issues on your own. All Ag & Turf equipment operator manuals are now free and ready to download.

Find your manual

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Access to Thousands of Parts

Access to thousands of replacement and maintenance parts for all makes and ages of machines — at any budget. PARTS OnSite™ even provides an inventory of parts where you need them most — in your very own shop.

Search for parts

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Digital Tools

Reference hour-interval maintenance online through your Digital Tools portal.

Explore the Digital Tools portal

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Routine Maintenance Guide & Tool Box

Reference decal for routine maintenance before everyday operation with the tools you need to complete the task, secured and stored right on your tractor.

Learn More About Routine Maintenance

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Expert Alerts

Expert Alerts is a proactive monitoring system that can be set up with your dealer. This allows technicians to diagnose issues remotely and fix them at a convenient time for you with minimal disruption to your operation or bottom line.

Learn More About Expert Alerts

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Service ADVISOR™ Remote

With Service ADVISOR Remote, your dealer can remotely analyze Diagnostic Trouble Codes (DTCs) in near real time to isolate potential issues with your machine. When it's convenient for you, a technician will arrive with the right parts and tools to get you back up and running.

Learn About Service ADVISOR Remote

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Design with You In Mind

Our design engineers keep user serviceability top-of-mind during product development, crafting the entire machine — including components like the 8R engine — easy to access so serviceability is easier and you get back in the field faster.

There is also a wealth of diagnostic information available at your fingertips with JohnDeere mobile apps. Tractor Plus allows you to view detailed upcoming maintenance recommendations with quick access to instructions from your Operator's Manual or links to relevant tutorial videos.

Equipment Plus provides operators of Air Seeders, Balers, Cotton Harvesters, Planters, Sprayers and Tillage equipment the ability to optimize their machine through proper machine and monitor setup, as well as maintenance and infield procedures.

Find the app to best fit your equipment needs at the Apple or Android app stores.

Media

John Deere Repair | John Deere US (14)

A conversation on right to repair with Julian Sanchez, director of emerging technology

Julian Sanchez, director of Emerging Technology

John Deere Repair | John Deere US (2024)

FAQs

Does the US have the right to repair John Deere? ›

Tractor maker John Deere has agreed to give its US customers the right to fix their own equipment. Previously, farmers were only allowed to use authorised parts and service facilities rather than cheaper independent repair options. Deere and Co. is one of the world's largest makers farming equipment.

Are farmers suing John Deere for right to repair? ›

According to Reuters report, on Nov. 27, 2023 a U.S. judge said Deere & Co. must face claims made by farmers that the OEM has "unlawfully conspired to restrict service for maintenance and repair."

Can I repair my John Deere tractor? ›

Modern farm equipment is packed full of software, and repairs have become a real pain. Farmers now have the right to repair their John Deere tractors themselves or through independent third parties, ending a lengthy battle with the agricultural machinery company.

Who is John Deere's biggest competitor? ›

Net income that same year reached just over seven billion U.S. dollars. In 2022, the company held total assets to the value of over 90 billion U.S. dollars. John Deere's largest competitors include CNH Industrial (U.K.), Kubota Corp. (Japan), AGCO (U.S.), and Claas KGaA (Germany).

What is the John Deere controversy? ›

In early 2022, a North Dakota farm filed a class-action lawsuit accusing John Deere of violating antitrust laws, and reaping profits while harming farmers. Company filings show Deere's repair business is 3x-6x more profitable than equipment sales, per Bloomberg.

Why are farmers boycotting John Deere? ›

A National Black Farmers Association-led boycott of John Deere equipment that began a month ago remains ongoing with the group's members adamantly stating that the nearly 200-year-old American industrial giant apparently cares little for equality and inclusiveness.

Did John Deere win the lawsuit? ›

Update: John Deere wins $16.3 million in patent lawsuit against Kinze, Ag Leader. Iowa jury finds Kinze and Ag Leader high-speed planting systems infringed Deere patents. Editor's note: This story was updated on November 20, 2023 with additional information from a patent attorney.

How ethical is John Deere? ›

Since 1837, John Deere has been a responsible and successful enterprise, committed to conducting business ethically and in compliance with all applicable laws. We may have been named a 17-time World's Most Ethical Companies honoree, but we never take it for granted.

What company did John Deere buyout? ›

MOLINE, Illinois (February 8, 2022) — Deere & Company (NYSE: DE) has acquired majority ownership in Kreisel Electric Inc., a leading pioneer in the development of immersion-cooled battery technology.

What is the lifespan of a John Deere tractor? ›

The average lifespan of a tractor is 4,000 or more hours. Low hours on a tractor are pretty much anything less than where the warranty runs out. If you are buying a used tractor, then consider the hours in comparison to what the warranty covers in terms of hours.

What is the life expectancy of a John Deere riding mower? ›

How long will a residential lawn mower last? The average residential mower is used for 1-2 hours per mow with 35 cuts per year. Based on that usage, a lower-quality line of residential mowers is expected to last 450-500 hours, while a John Deere residential lawn mower will last around 1,000-1,500 hours.

Do John Deere tractors hold value? ›

* While depreciation rates vary based on the market, area, repairs, attachments, usage and more, this theme can be seen across all facets of the used equipment market—a John Deere tends to hold its value much better than other brands.

Is John Deere still American owned? ›

Deere & Company, doing business as John Deere (/ˈdʒɒnˈdɪər/), is an American corporation that manufactures agricultural machinery, heavy equipment, forestry machinery, diesel engines, drivetrains (axles, transmissions, gearboxes) used in heavy equipment, and lawn care equipment.

What is the best selling tractor in the USA? ›

John Deere- In business since 1837, John Deere is the largest tractor manufacturer in the world. It is also considered a cultural icon. According to a 2021 Progressive Farmer Reader Insights survey, it enjoys any brand's highest customer loyalty rating. As they say, “Nothing runs like a Deere.”

Who is the largest John Deere dealer in North America? ›

Ag-Pro. North America's Largest John Deere Equipment Dealer.

Does the US have a right to repair law? ›

California. In 2023, California enacted the California Right to Repair Act, which goes into effect on July 1, 2024. The California Right to Repair Act provides a clear exemption for “alarm system(s)” and “fire protection system(s)” as defined very broadly by existing law and fire code.

Is John Deere an ethical company? ›

Since 1837, John Deere has been a responsible and successful enterprise, committed to conducting business ethically and in compliance with all applicable laws. We may have been named a 17-time World's Most Ethical Companies honoree, but we never take it for granted.

Is John Deere moving out of the United States? ›

Is this cost-cutting or are jobs being moved outside the US? The announcement follows John Deere's decision to move some operations from one of its Iowa facilities to Mexico by the end of 2026. The company will move the manufacturing of skid steer loaders and compact track loaders from its Dubuque facility to Mexico.

What is the John Deere promise? ›

A John Deere Promise

If you are not happy, bring it back within 30 days of purchase and we'll give you a full refund or exchange.

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